Using this website
By browsing or ordering from pantumsolution.online, customers agree to these Terms & Conditions and the related policy pages operated by PANTUM SOLUTION SDN. BHD..
Buying books/stationery/craft products
Customers are responsible to check title, edition, size, colour, quantity, and craft/product specifications. Product photos, colours, packaging, measurements, and specifications may vary slightly because of supplier updates, screen settings, or production differences.
Orders, prices, and stock
All orders depend on payment confirmation and stock availability. Prices, promotions, descriptions, and availability may be corrected or changed if an error is found.
Customer account and checkout details
Customers must provide accurate information and must not misuse the website, submit false orders, interfere with website operation, or use the website for unlawful activity.
Delivery and after-sales
Shipping, returns, refunds, and exchanges are handled according to the relevant policy pages. Product issues must be reported with evidence within the required period.
Liability limits
To the fullest extent allowed by law, PANTUM SOLUTION SDN. BHD. is not responsible for indirect losses, courier delays, customer misuse, wrong product selection, or events outside reasonable control.
Contact
For questions about these terms, contact pantum_solution@outlook.com.